Ship your packages from the U.S. to Azerbaijan
Kango Express is pleased to offer shipping service to Azerbaijan. Customers can enjoy these great features from our service:
- Shipping service throughout the country with our Direct Service and Consolidation Service.
- A resizing service that results in significant savings on shipping costs.
- A buying service (coming soon) to place orders with retailers on your behalf.
- Excellent local and warehouse based customer service support.
- A local office in Baku to add an additional level of personalized service above and beyond our competitors.
Direct Shipments to Azerbaijan will typically be delivered to your home/office within 4-6 days of shipment from our warehouse, excluding any delays for customs clearance.
Consolidation shipments to Azerbaijan normally take 4-7 days to arrive to Baku. Please allow an additional 1-2 days for customs clearance before the packages will be available for pick up at our local office.
With all shipments, these times are estimates and can be affected by unforeseen issues such as weather or airport delays.
Consolidation Service from the US
- Shipments will be made each Thursday (except US holidays)
- Shipments close time is 9 am Central Standard Time the Wednesday before the shipment. All packages must be declared with Smart Customs by 3 PM on Thursdays. We do not ship undeclared packages due to AZ customs regulations.
Consolidation Service from the UK
- Please contact our local Baku office for more information on our UK service at firstname.lastname@example.org or +994 (12) 464 33 60 / +994 (12) 464 33 61 / +994 (50) 220 29 90
- Direct shipments will be processed within 24 hours of payment, excluding weekends and holidays.
- Starting 21st September 2020, individuals can import goods up to USD 300 per month duty-free. Anything beyond this amount is subject to duty and tax.
- All packages should be declared with the Smart Customs application before shipping.
- For more information, please contact our local office or Azerbaijan Customs.
- Please note that the US Warehouse will be CLOSED on Thursday, November 25th, observant of Thanksgiving Day. No couriers will be delivering packages that day, nor will any updates be made to packages.
- Please be advised that due to Thanksgiving day, November 25th shipping to Azerbaijan will move to Monday, November 22nd. Please make sure to schedule your packages to ship accordingly.
- To expedite the process of your packages more efficiently, we have added extra capacity to our Delaware warehouse. For faster service, please address your packages using your Kango account number and "Unit 204" instead of 205. Please make sure to use the following address during your future orders within this busy season: Your full name as registered with Kango 20 Shea Way, Unit 204 KX...... Your Kango account number Newark, Delaware, 19713 302-415-4144
- The processing of the packages is up to 4-5 working days from the delivery date due to the high volume of deliveries these days. Kindly check your account with the mentioned timeframe and contact us if your package is still not shown by that time.
- Starting March 1st, 2021, we are no longer responsible for packages delivered in the old (2401 Ogletown rd) warehouse. Please be advised that packages could be left at the front of the old warehouse by couriers and possibly stolen. Also, please note that located packages delivered in the old warehouse will incur an additional $10 fee. Therefore, please make sure to update your shipping address with all sellers you place orders.
- For the fastest and most efficient service, please begin using our new warehouse address immediately.
20 Shea Way Suite 205, KX *(your kango account no.) Newark, 19713-3447 Ph: 302-415-4144
- Due to the busy Holiday Season, coupled with statewide Covid restrictions in our warehouse, there have been delays in processing packages. We are processing packages as quickly as possible, given the current conditions.
- Starting December 2020 we will provide you with 14 days of free storage in our US warehouse. Starting from the day we process your package, you have 14 days to schedule it to ship. After 14 days, we will store it for an additional 46 days for a fee of $1.00 per day per package. After day 60, then we will classify your package for discard/dispose.
- Starting January 2018 we will not be able to ship mobile phones to Azerbaijan. Please contact your local office for further info.
- This is just a reminder that our UK service is temporarily unavailable while we make changes to our service. We hope to re-launch the service later this year. For Azerbaijan customers, you should continue to contact the local PX Post office for UK shipments.
- Please be advised that effective immediately we can no longer ship loose batteries.