Ship your packages from the U.S. to South Africa
Kango Express is pleased to offer shipping service to South Africa. Customers can enjoy these great features from our service:
- A resizing service that results in significant savings on shipping costs through reduction of carton size and volumetric charges..
- Competitive shipping rates and transit time.
- Delivery to your home our office throughout South Africa within 48 hours of arrival in South Africa.
- Effective customs clearance in South Africa and duties and Vat paid on your behalf and collected from customer prior to delivery taking place.
- Excellent customer service support in South Africa with proactive information and communication on whereabouts of your package and delivery schedule.
- Our footprint is based in all main centers in South Africa (Johannesburg, Cape Town, Port Elizabeth, East London, Nelspruit, and Durban) to offer you speed to market and ensure service delivery in the fastest time.
Shipments to South Africa from USA are flown weekly and normally take 5 to 7 days to arrive to Johannesburg.
Please allow an additional 1-2 days for customs clearance.
(Depends on customs stops with SARS) Once your package has cleared through customs and any duties/taxes have been paid, your packages will be available for pick up at our local office or will be dispatched for delivery to your home/office anywhere in the country within a 2-day transit time delivery period.
Consolidation Service from United States
o Shipments are sent to South Africa every Monday (except on U.S. holidays).
o Shipment close time is 1PM Eastern Standard Time (6 pm Tuesday SA time).
All packages must be scheduled to ship prior to this time.
Most goods that are imported into South Africa attract duty with the maximum duty being imposed around 45% for clothing and shoes. Ad Valorem Products include, amongst others, Motor Vehicles, Electronic Equipment, Cosmetics, Perfumeries, and other products generally regarded as “luxury items” and are subject to the payment of Ad Valorem Excise Duty if used within the Southern African Customs Union (SACU). The rate is 9%. According to the Customs Act Goods of a value for duty purposes not exceeding R500.00, and on which no duty is payable in terms of Schedule 1, i.e. are duty free, can be cleared on a Section 38 (DA306).
Over and above customs duty you would need to pay the value-added tax (VAT) which is 15%. VAT is payable on all imports. The customer who is importing the cargo would be liable to pay the duties and Vat to the customs clearing agent (Heneways) in South Africa before they will release their cargo to them.
Below is a guideline of products vs duty applicable for your reference:
• Kitchenware/Homeware: 30% Duty
• Sweets: 25% – 37% Duty
• Jewelry: 20% Duty
• Clothing: 40% – 45% Duty
• Computer equipment/iPad/IT Equipment: Duty Free / Certain laptops and monitors will attract 9% Ad Valorem Excise Duty
• Makeup/ Beauty products: 20% Duty + 7% Ad Valorem Excise Duty
• Body and facial creams/ Shampoo: 20% Duty
• Sports equipment (golf clubs etc., cycling): Duty Free
• Books: Duty Free
• Toys: Duty Free
• Collectable cards/Stickers: 15% Duty
• Cellphones and accessories: Duty + 9% Ad Valorem Excise Duty
• Aroma Diffuser and oils: Duty Free
• Herbal products: 20% Duty
• Computer and PlayStation games: Duty Free + 9% Ad Valorem Excise Duty
• Petcare goods: 20% Duty
• Scrapbook and paper: Duty Free
• Alcohol: Rated Duty based on alcohol percentage
• Automotive spare parts: 20% Duty
• Sunglasses: Duty Free
• FMCG/ Coffee: 20% Duty
The importation of the following goods into South Africa is prohibited:
Narcotic and habit-forming drugs in any form
Fully automatic, military and unnumbered weapons, explosives and fireworks
Poison and other toxic substances
Cigarettes with a mass of more than 2 kilograms per 1,000
Goods to which a trade description or trademark is applied in contravention of any Act (for example, counterfeit goods)
Unlawful reproductions of any works subject to copyright
Prison-made and penitentiary-made goods
Each year, the Department of Trade and Industry (DTI) publishes a list of goods requiring import permits in an annual Import Control Program, which covers imports from any country. The Directorate of Import and Export Control of the DTI administers the issuance of permits, though for some imports, the DTI may require additional and prior authorization from other departments. By notice in the Government Gazette, the Minister of Trade and Industry may prescribe that goods of a specified class or kind may not be imported into South Africa, except under the authority of, and in accordance with, the conditions stated in a permit issued by ITAC.
The main categories of controlled imports are as follows:
Used goods: ITAC may grant import permits on used goods or substitutes if not manufactured domestically, thus creating a de facto ban on most used goods. While designed to protect the domestic manufacture of clothing, motor vehicles, machinery, and plastics, these restrictions limit imports of a variety of low-cost used goods from the United States and Europe. Waste, scrap, ashes, and residues: the objective of import controls on these goods is to protect human health and the environment under the Basel Convention.
Other harmful substances: The South African Government controls the imports of substances such as ozone-depleting chemicals, under the Montreal Convention and chemicals used in illegal drug manufacturing, under the 1988 United Nations Convention. Goods subject to quality specifications: this restriction permits the monitoring of manufacturing specifications that enhance vehicle safety (such as in the case of tires) or protect human life.
The Department of Agriculture, Forestry and Fisheries (DAFF) requires and issues sanitary-phytosanitary certificates for the importation of poultry, beef, pork (including lard), hides and skins, animal hair and bristles, and honey products. Other products that require import permits include fish and fish products, residues, petroleum products, firearms and ammunition, gambling equipment, and radioactive chemical elements.
The South African Revenue Service (SARS), a division of the Department of Finance/Treasury, administers import duties and controls. The latter are implemented in consultation with the Department of Trade and Industry.
- Please note that the US Warehouse will be CLOSED on Thursday, November 25th, observant of Thanksgiving Day. No couriers will be delivering packages that day, nor will any updates be made to packages.
- The processing of the packages is up to 4-5 working days from the delivery date due to the high volume of deliveries these days. Kindly check your account with the mentioned timeframe and contact us if your package is still not shown by that time.
- Starting March 1st, 2021, we are no longer responsible for packages delivered in the old (2401 Ogletown rd) warehouse. Please be advised that packages could be left at the front of the old warehouse by couriers and possibly stolen. Also, please note that located packages delivered in the old warehouse will incur an additional $10 fee. Therefore, please make sure to update your shipping address with all sellers you place orders.
- For the fastest and most efficient service, please begin using our new warehouse address immediately.
20 Shea Way Suite 205, KX *(your kango account no.) Newark, 19713-3447 Ph: 302-415-4144
- Due to the busy Holiday Season, coupled with statewide Covid restrictions in our warehouse, there have been delays in processing packages. We are processing packages as quickly as possible, given the current conditions.
- Starting December 2020 we will provide you with 14 days of free storage in our US warehouse. Starting from the day we process your package, you have 14 days to schedule it to ship. After 14 days, we will store it for an additional 46 days for a fee of $1.00 per day per package. After day 60, then we will classify your package for discard/dispose.
- This is just a reminder that our UK service is temporarily unavailable while we make changes to our service. We hope to re-launch the service later this year. For Azerbaijan customers, you should continue to contact the local PX Post office for UK shipments.
- Please be advised that effective immediately we can no longer ship loose batteries.