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Direct Service Information

Kango Express offers a Direct Service shipping option to over 200 countries and territories throughout the world.  Here are some of the key features of this service:

  • Packages are sent via courier service (such as DHL) to your home or office location.
  • Transit times vary by country but typically take from 2-5 days.
  • Pricing varies by country and weight/dimensions.  You will need to use our cost calculator to estimate the cost of your shipping charges.
  • Once you are ready to ship your packages you would select the packages in your account Inbox and complete the Check Out process which includes making payment for your shipment.  We typically ship the packages within 24 hours (excluding weekends) after payment has been completed.
  • Although we offer resizing on Direct Service packages, we may not be able to resize the packages as much as we do with consolidation packages to ensure they are protected from damage.
  • You can save money by shipping multiple packages at the same time.
  • We provide free coverage for the first $100 of value of your packages.  You have the option to purchase additional protection coverage for your package during the check out process.